August 11, 2015 (Golden, Colo.) — HomeAdvisor announced today the nationwide launch of Instant Booking with new features including Google Calendar integration for home professionals and a professional on-time appointment score. The announcement secures HomeAdvisor as the leader in local home services, alongside leading on-demand services in marketplace sectors such as car service, grocery delivery, and dinner reservations.
HomeAdvisor is the only company to provide a convenient, seamless, and free way for homeowners to be instantly matched to pre-screened home improvement and repair professionals for home projects. HomeAdvisor’s Instant Booking technology allows homeowners to schedule appointments on-demand for more than 500 home tasks from plumbing to remodeling. Google Calendar integration allows service professionals to easily manage booked appointments and better serve their customers. The service professional on-time appointment score will provide homeowners insight into the punctual performance of the professional.
“We have invested in the technology to make HomeAdvisor a true one-stop destination for all home repair, improvement, and maintenance needs,” said Chris Terrill, HomeAdvisor’s CEO. “Market testing of Instant Booking shows that it dramatically improves the experience of finding and hiring a pro, and customer satisfaction rates have doubled among HomeAdvisor users since we’ve introduced the service. The addition of Google Calendar integration further provides a seamless experience for both professionals and homeowners.”
Homeowners have booked more than 30,000 appointments since the select-market rollout of Instant Booking in January, and – with the integration of Google Calendar — jobs booked with Instant Booking are expected to generate up to $100 million in project revenue for service professionals in the HomeAdvisor network by October of this year.* The Google Calendar integration allows professionals to sync their Google work calendar with HomeAdvisor’s Instant Booking scheduler, providing real-time scheduling capability.
Features of Instant Booking and the Google Calendar Integration:
- No more phone tag. Instant Booking helps homeowners schedule services with pre-screened and customer-rated home professionals online. It also allows them to view pricing for jobs prior to booking. This unique on-demand platform eliminates the hassle of scheduling an appointment — for both homeowners and professionals.
- Syncing a professional’s business calendar on Google ensures that homeowners are presented with accurate availability for the Pro. And Pros can easily manage their availability entirely from within their existing Google Calendars. Following the integration of Google, HomeAdvisor will enable calendar sync with mHelpDesk, an industry leading field services management platform.
- All professionals receive an on-time appointment score listed on their profile to help homeowners hire with confidence. This self-governing marketplace helps match homeowners with professionals who have an excellent punctual performance.
HomeAdvisor has more than 90,000 approved professionals in the company’s network. Service professionals undergo a criminal and financial background check prior to joining the network and are customer rated and reviewed.
Like all HomeAdvisor offerings, Instant Booking is free for homeowners and is available on desktop, mobile web, and the HomeAdvisor iOS and Android apps. For additional information about Instant Booking visit HomeAdvisor’s website. For more information about HomeAdvisor, visit HomeAdvisor.com.
HomeAdvisor.com is a local home services marketplace providing homeowners the tools and resources for home repair, maintenance, and improvement projects. HomeAdvisor’s marketplace lets homeowners view average project costs coast-to-coast, find local pre-screened home professionals, and instantly book appointments online. Access to all of HomeAdvisor’s resources is free for homeowners, with no membership or fees required. HomeAdvisor is based in Golden, Colo., and is an operating business of IAC (NASDAQ: IACI).
Jody Privette Young
PR-Zone for HomeAdvisor, Inc.
* Based on the company’s expectation of receiving 64,000 service requests through Instant Booking by the end of October 2015, with an average of 72% of such requests generating (or reflecting a homeowner intent to generate) work for service providers who subscribe to HomeAdvisor, and factoring in the current average weighted project costs across appointments of $2,140.